INVOLVING STAKEHOLDERS

Suppliers

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We manage our relations with suppliers to make sure we obtain top-quality, on-time products and services, as required by the business. All suppliers are obligated to read and sign our anti-corruption policy and sign a Supplier Certification attesting to that fact.

We want to be a strategic partner to our suppliers, in relations based on good commercial practices with a deep ethical commitment and mutual benefit.

Of the 263 suppliers we dealt with last year, we consider 23 of them to be key: a portfolio of services essential to our building operations, each of which is specialized in its area and whose failure or absence would have a significant impact on our operations in terms of the service offered and the quality of the property.

All of these have provided excellent service for a number of years and have been ratified through standard and transparent assessments of quality, profitability, technical skill and due diligence, including principles of ethics and social responsibility. Our supplier selection guidelines prevent us from engaging any party who may be involved in illegal acts like money-laundering, corruption and fraud, as stipulated in our anti-corruption policy and favor business continuity by securing excellent services for our tenants and visitors.

Service indicators


2021 2020
Monitoring and security 22.68% 23.15%
Comprehensive cleaning 8.66% 9.31%
Maintenance of lifts and escalators 4.55% 4.38%
CCTV system maintenance 1.69% 2.07%
Cleaning at heights 0.98% 1.01%
Maintenance of AC equipment 1.11% 1.02%
Trash collection 0.67% 0.64%

(201-1)

The company spent 40% of its total annual operations budget on these services in 2021 ($260,470,089.44 out of a total of $645,572,614.00).

To guarantee compliance with our guidelines and safeguard the integrity of the entire process, we carefully select our suppliers, which must not only certify that they are aware of our Third Party Due Diligence Policy but must respond to a 12-point questionnaire, encompassing issues of ethics (anti-corruption, confidential information, conflict-free sourcing), labor (equal treatment, satisfaction surveys), and safety, health & environment (health or environmental risk assessment in operations, medical monitoring program and emissions monitoring). All of this enables us to ensure that their ethical principles are compatible with those of Fibra Danhos. If a supplier fails to comply with these principles at some later date, their contract may be rescinded.

We carefully select our suppliers, which must certify that they are aware of our Third Party Due Diligence Policy and respond to a 12-point questionnaire.

We establish these service indicators as a channel for closer communication with our suppliers and also to promote the growth of their business.

Supply chain

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Management of our supply chain is a core activity for Fibra Danhos because it enables us to respond to our properties’ needs in terms of cost, service and quality requirements with tools that ensure we are as sustainable as possible.

Our suppliers are key allies in this process and making them a part of our ESG strategy is a goal we work on continuously throughout the year. Aware of the strength that comes from having an excellent supply chain, we are constantly looking for ways to manage it, bolstering relations with our suppliers in order to reduce potential risks and expand our sphere of influence.

Fibra Danhos has two instruments for strengthening the links of our supply chain. One of them is internal: The Policy on Sustainable Purchasing, which guides our employees in their daily work so they can conform to the legal, social and environmental guidelines involved in our sourcing of goods and services. The other instrument is the Supplier Policy which provides guidelines for our suppliers regarding environmental aspects and observance of human rights and ethical labor practices. These are known, as a group, as environmental, social and governance (ESG) concerns. A work committee made up of the heads of the Purchasing Department and the ESG committee guarantees monitoring and compliance with that policy, as well as its distribution.

KPIs to measure the Supply Chain Transparency


KPIs Target
percentage
Target
Year
Percentage of Critical Tier 1 Suppliers with a signed compliance of ESG practices according to Fibra Danhos statements 50% 2026
Percentage of Critical Tier 1 Suppliers audited according to Fibra Danhos statements 25% 2025
Percentage of critical Tier 1 Suppliers reporting their scope 1 and 2 emissions 10% 2026

We are aware of the need to manage ESG issues in our productive chain, and have begun offering training in our Code of Ethics to our key suppliers in order to make sure they go by the highest ethical standards in their work. We hope to gradually expand the scope of this activity, because we believe our own efforts in this area should also incorporate our suppliers.

In our developments, we have an Adaptations Manual which we distribute to tenants and their employees. The manual sets some general and specific rules for the tenants, their architects and engineers, and includes environmental standards that must be met in any adaptation of their locale, for example, management of construction waste, types of lighting, transformers, etc.

This is one way we involve key actors in our supply than in goals and initiatives that trigger a virtuous circle in ESG matters.

Furthermore, as we mentioned earlier, with passage of the new outsourcing law in Mexico in 2021, we conducted a due diligence process of our key suppliers to make sure that they were also in compliance with various social and labor criteria.

Our suppliers are important allies, so we worked on bringing them in to our ESG strategy during the coming year.