ENCOURAGING
PROSPECTS

Operating and financial targets

• We were able to maintain and even increase occupancy levels, which we attribute to our policy of uninterrupted dialogue with retail partners and the support we provide them. Among Mexican REITs, we reported minimal levels of tenant vacancy because of the solidity of our properties and our strategic locations. Marketing activations also helped, in conjunction with shopping center tenants, always in keeping with government regulations.
• We maintained a solid financial structure with low leverage, although we had to postpone the conversion of our revolving line of credit into a “green line.” We did work on deciding on an energy efficiency metric that could be used as a KPI for this green line, incorporating a multi-industry focus on ESG issues together with our finance, ESG and operating areas. The goal was to create an indicator that would bring economic benefits as well as a tangible contribution to our ESG targets.
• One of the year’s highlights was our resumption of work on Parque Tepeyac, which is now well along in the construction and sell-in process. Its opening is scheduled for the fourth quarter of 2022.

Social targets

• We substantially strengthened relations with stakeholders by daily monitoring social media, and continued applying questionnaires in our shopping centers to build a foundation on which to better serve our visitors.
• Although health and nutrition programs were suspended during the year, we worked closely with health authorities and made spaces available for vaccination and rapid testing programs in our Parque Delta, Via Vallejo and Parque Tezontle shopping centers, where we also supported flu vaccine campaigns.

Environmental targets

• The materiality study we carried out in 2020 identified ten priority issues for the company and gave us a more in-depth look at other issues detected. In 2021, and having defined our ESG strategy, we developed action lines for each of the top ten issues and continued to focus on achievements that can be reached in the short, medium and long term.
• We improved a number of environmental indicators compared to 2019: for example, water consumption was reduced by 43%, waste generation by 25%, hazardous waste generation by 45%; scope 1 emissions by 49% and scope 2 emissions by 34%.