Message
from Our Senior Management:

102-14, 102-15

Fibra Danhos develops, acquires, and manages iconic and premier retail and office properties in the metropolitan area of Mexico City and Puebla. Conscious of the impact that our properties generate, we give back to our stakeholders and communities by being an example in environmental, social and corporate governance matters.

Our first sustainability report presents a strategy that includes, among other important actions, our first materiality study which will allow us to manage economic risks with social, environmental and corporate governance impacts. In this way we protect our comprehensive business model, our brand value, and the interests of Fibra Danhos.

We are thankful to our team of employees, board members and shareholders for their support and participation in all our sustainable development activities.

Our commitment with sustainability

102-21, 102-29, 102-46, 102-47

In order to gain a thorough understanding of the needs and expectations of our stakeholders and the real estate sector, in 2018 we undertook a materiality study with the support of a team of experts in environmental, social and governance (ESG) matters. Our materiality study allows us to develop a report that demonstrates in greater detail information on major issues of interest to our stakeholders, and include the issues significant to our organization. Moreover, this study allowed us to identify trends, risks and opportunities.

We assess the risks represented by important players in the real estate sector such as socially responsible investors, social impacts, ONGs and institutions through an analysis of the indicators like the Dow Jones Sustainability Index (DJSI) and the Global Reporting Initiative (GRI). In addition, we review the public information of key companies in the real estate sector in order to identify their maturity level and determine the importance the sector needs to place on matters required by the regulating authority.

Our materiality assessment is integrated into our short, medium, and long-term strategies both, inside and outside the organization. This undertaking entailed a full understanding of the economic, social and environmental impacts inherent to our operations and our value chain.

The results obtained are shown in the following matrix. The necessary aspects quadrant shows the material issues for Fibra Danhos, the sector and the prescribers. In addition, we were able to identify the areas of opportunity which will be monitored in the medium term; these appear in the urgent issue’s quadrant.

Corporate Governance issues Environmental issues Social issues
A  Corporate Social Responsibility management M  Environmental management system T  Talent attraction and retention
B  Corporate Governance N  Material / product management U  Employee satisfaction
C  Risk management O  Energy consumption V  Human capital development
D  Ethics and integrity P  Biodiversity W  Labor practices
E  Corruption / bribery / transparency Q  Climate change and other atmospheric emissions X  Occupational health and safety
F  Brand management R  Water resource management Y  Human rights
G  Financial issues S  Waste / effluent management Z  Community social impact
H  Operations   XY  Stakeholder relations
I  Supply chain management   YZ  Supplier standards
J  Product / quality responsibility    
K  Innovation and development    
L  Customer-relationship management    
Corporate Governance issues
A  Corporate Social Responsibility management
B  Corporate Governance
C  Risk management
D  Ethics and integrity
E  Corruption / bribery / transparency
F  Brand management
G  Financial issues
H  Operations
I  Supply chain management
J  Product / quality responsibility
K  Innovation and development
L  Customer-relationship management
Environmental issues
M  Environmental management system
N  Material / product management
O  Energy consumption
P  Biodiversity
Q  Climate change and other atmospheric emissions
R  Water resource management
S  Waste / effluent management
Social issues
T  Talent attraction and retention
U  Employee satisfaction
V  Human capital development
W  Labor practices
X  Occupational health and safety
Y  Human rights
Z  Community social impact
XY  Stakeholder relations
YZ  Supplier standards

In 2018 we conducted our first materiality assessment.

According to the risk factors, material issues for Fibra Danhos are:

Two emerging risks identified as urgent issues are the following:

Material aspects and their correlation with GRI Standards topics were identified at a later stage.

Material issue GRI Standards
Corporate Social Responsibility management GRI 102: General Disclosures. Strategy
GRI 102: General Disclosures. Organizational profile
GRI 102: General Disclosures. Governance
GRI 419: Socioeconomic Compliance
Corporate Governance GRI 102: General Disclosures. Governance
Ethics and integrity GRI 102: General Disclosures. Ethics and integrity
Brand management GRI 102: General Disclosures. Organizational profile
Operations GRI 102: General Disclosures. Organizational profile
Environmental management system GRI 302: Energy
GRI 306: Effluents and Waste
GRI 307: Environmental Compliance
Climate change and other atmospheric emissions GRI 305: Emissions
Water resources management GRI 303: Water and Effluents
Talent attraction and retention GRI 102: General Disclosures. Organizational profile
GRI 401: Employment
GRI 405: Diversity and Equal Opportunity
GRI 406: Non-discrimination
Urgent issue GRI Standards
Corruption, bribery and transparency GRI 205: Anti-corruption
Innovation and development GRI 416: Customer Health and Safety

Our stakeholders

102-40, 102-42, 102-43

Stakeholders are all those entities or individuals related to the activities, products and services of Fibra Danhos, whose actions influence the success of our strategy and the achievement of those goals. Thus, we consider them essential to our activities, and their participation becomes crucial to the creation, offer, management and use of our assets.

Our policy regarding our stakeholders is based on outreach and the value that they represent to Fibra Danhos.

The scope of this policy is global and involves all of the personnel at Fibra Danhos. Therefore, we permanently seek collective understanding based on three key elements:

Identification of all stakeholders according to the influence of the company and the degree to which they are affected.
Active relations with stakeholders and their integration into the decision making process.
Inclusion of stakeholders' expectations in the definition of Fibra Danhos' sustainability issues.
The Policy is applicable to all our employees; however, two groups are mainly
identified with its use and efficiency:
All Fibra Danhos employees to whom the following apply:
  • Principles that govern stakeholder relations.
  • Integration into the operation of the company, based on guidelines for different management aspects and associate operations.
Employees actively participating in governance and sustainability management to whom the following apply:
  • Identification and prioritization of stakeholders.
  • Participation in definition of sustainability priorities.
Identification of all stakeholders according to the influence of the company and the degree to which they are affected.
Active relations with stakeholders and their integration into the decision making process.
Inclusion of stakeholders' expectations in the definition of Fibra Danhos' sustainability issues.
The Policy is applicable to all our employees; however, two groups are mainly
identified with its use and efficiency:
All Fibra Danhos employees to whom the following apply:
  • Principles that govern stakeholder relations.
  • Integration into the operation of the company, based on guidelines for different management aspects and associate operations.
Employees actively participating in governance and sustainability management to whom the following apply:
  • Identification and prioritization of stakeholders.
  • Participation in definition of sustainability priorities.
Identification of all stakeholders according to the influence of the company and the degree to which they are affected.
Active relations with stakeholders and their integration into the decision making process.
Inclusion of stakeholders' expectations in the definition of Fibra Danhos' sustainability issues.
The Policy is applicable to all our employees; however, two groups are mainly
identified with its use and efficiency:
All Fibra Danhos employees to whom the following apply:
  • Principles that govern stakeholder relations.
  • Integration into the operation of the company, based on guidelines for different management aspects and associate operations.
Employees actively participating in governance and sustainability management to whom the following apply:
  • Identification and prioritization of stakeholders.
  • Participation in definition of sustainability priorities.
Identification of all stakeholders according to the influence of the company and the degree to which they are affected.
Active relations with stakeholders and their integration into the decision making process.
Inclusion of stakeholders' expectations in the definition of Fibra Danhos' sustainability issues.
The Policy is applicable to all our employees; however, two groups are mainly identified with its use and efficiency:
All Fibra Danhos employees to whom the following apply:
  • Principles that govern stakeholder relations.
  • Integration into the operation of the company, based on guidelines for different management aspects and associate operations.
Employees actively participating in governance and sustainability management to whom the following apply:
  • Identification and prioritization of stakeholders.
  • Participation in definition of sustainability priorities.

Our stakeholder policy is complemented by the guidelines set in our Code of Ethics and in our Sustainability Policy, which establish the importance of integrating stakeholder expectations for value creation.

Our stakeholders are:

Stakeholder performance is sustained by the communication among the active performance of the Fibra and our employees, and other stakeholders. This generates and sustains proactive and successful relations, including an adequate synergy between areas and work teams; they are governed by the following principles:

Transparency
Engagement must be based on trustworthy information and confidentiality safeguards.

Fair and equal treatment
All stakeholders will be treated in a fair and equal manner.

Trust
Must be inherent in all current and future activities.

Simmetry
Situations that hinder the engagement and expectations must be avoided.

Transparency
Engagement must be based on trustworthy information and confidentiality safeguards.

Fair and equal treatment
All stakeholders will be treated in a fair and equal manner.

Trust
Must be inherent in all current and future activities.

Simmetry
Situations that hinder the engagement and expectations must be avoided.

Transparency
Engagement must be based on trustworthy information and confidentiality safeguards.

Fair and equal treatment
All stakeholders will be treated in a fair and equal manner.

Trust
Must be inherent in all current and future activities.

Simmetry
Situations that hinder the engagement and expectations must be avoided.

Transparency
Engagement must be based on trustworthy information and confidentiality safeguards.

Fair and equal treatment
All stakeholders will be treated in a fair and equal manner.

Trust
Must be inherent in all current and future activities.

Simmetry
Situations that hinder the engagement and expectations must be avoided.

Stakeholder engagement is part of our activities: from the identification of areas for real estate development, to our day-to-day operation. Therefore, our areas are in permanent communication with our stakeholders as their feedback is necessary for defining concrete actions and identifying their needs and expectations, activities which are crucial for detecting risks and opportunities.

Once the key topics of interest for stakeholders have been identified, Fibra Danhos' commitment is to attend to those issues in conformity with our sustainability priorities and lay out specific questions for due and adequate attention.

Fibra Danhos conducts annual surveys with our employees and tenants in order to find out their needs and expectations, mitigate risks and contribute to the process of continuous improvement.