2020 TARGETS

(102-31)

Operating targets

• Full installation of the AIM Software for total management of all our properties. Installation consists of four phases: gathering information, developing workflow within AIM, training, and installation in properties. In 2019 we completed 100% of phases 1, 2 and 3 and 85% of phase 4.
  
  With this software, we will also be able to achieve a 95% scope in environmental indicator reporting.
  
• Based on a workplace survey, we will focus increasingly on the expectations and needs of our employees in order to improve levels of participation and satisfaction.

Financial targets

• Maintain a stable and growing dividend.
• Maintain a solid capital structure, with low leverage and the flexibility to invest in new projects.
• Grow NOI in two ways: continuing our process of property stabilization to reach new occupancy levels of +95%—the properties currently in stabilization are Las Antenas, Puebla and Toreo—and maintaining strict control over operating expenses.
• Meet capex requirements to be able to successfully complete the Parque Tepeyac project, and shape the new project around high-quality, competitive tenants, with the aim of increasing the flow of leasing rights.
• Evaluation of new projects for eligibility.

Social targets

• Strengthen our relationship with stakeholders based on consultation with local communities and work with nonprofit organizations, among other actions.
• Create plans for trainees and interns, form agreements with universities (ITAM, ITESM, Anáhuac), and create an automated evaluation model for determining suitability for the position. (404-2)
• Develop career and succession plans, a performance evaluation system and a system of incentives and variable compensation, along with an institutional onboarding program. (404-2)
• Develop an institutional health and nutrition program.
• Create a volunteer program for employees; promote educational initiatives and create a program of donations based on a percentage of annual profits, as well as product donations to the community.
• Develop clearer communication content for each stakeholder group.
• Improve the form and media for communications (web and microsite).

Environmental targets

Increasingly improve our control of environmental indicators. In 2019 we were able to report 95% of these indicators, based on better monthly reporting of environmental information for each property, as well consolidated information at the FIBRA level.